Khalid Elzein | Portfolio

About Me

I am Khalid Abbas Elzein, a strategic technology leader with over 13 years of progressive experience in designing, building, and managing enterprise IT infrastructures. I specialize in driving digital transformation, leading cross-functional teams, and implementing scalable technology strategies in Saudi Arabia and the UAE. My strengths lie in problem-solving under pressure, developing comprehensive Standard Operating Procedures (SOPs), and fostering a culture of continuous improvement. I excel at aligning technology initiatives with business objectives to enable sustainable growth and operational excellence.

Core Skills

Project Management (PMP®), ITIL®4 Service Management
Leadership, Strategic Decision Making, Crisis Management
SOP Design & Operational Governance
Digital Transformation & IT Infrastructure Strategy
Virtualization: Proxmox, VMware | Monitoring: Zabbix, SCOM
Windows Server (AD, DHCP, DNS, GPO), SQL Server, Oracle
DevOps, Backup & Disaster Recovery Planning
Cloud & On-Premise Integration | Smart Access Solutions
Automation, CRM/ERP Implementation, Government Integration

Academic Background

B.Sc. in Computer Science – Sudan University of Science and Technology

Diploma in Business Management – IBMI, Germany

Certifications

PMP® – Project Management Institute
ITIL®4 Foundation – AXELOS
CNSS – Cybersecurity Specialist
Six Sigma White Belt – CSSC

Key Achievements

Established IT Department from Ground Up: Built a full IT organizational structure, SOPs, and infrastructure for a national transport operator.
National Transport Integration: Led smart ticketing, AVL, and public information systems aligned with government transport strategies.
Authored 40+ SOPs: Designed governance policies covering security, helpdesk, infrastructure, procurement, and vendor management.
Turnaround Leadership: Rescued multiple delayed or failing IT projects through agile crisis management and project realignment.
Designed Redundant Infrastructure: Multi-node virtualized environment using ZFS over iSCSI and Synology SAN for high availability clusters.
Enterprise Process Automation: Implemented internal tools to reduce manual workflows, boosting cross-departmental efficiency.
National Tender Author: Delivered multimillion SAR ITS tender and vendor selection documentation for government contracts.

Professional Experience

Chief Technology Officer – Alnaql Alarabi (Moventis)

Jeddah, Saudi Arabia | May 2023 – Present

As CTO, I spearheaded the establishment of the entire IT department from scratch at Alnaql Alarabi (Moventis). I crafted comprehensive SOPs, governance policies, and a robust infrastructure strategy tailored for the intercity transport sector. Leading the technical documentation and vendor selection, I drove the implementation of smart transportation systems that enhanced operational efficiency while significantly reducing costs.

#CTO#DigitalTransformation#SmartTransport#ITS

Projects Manager – Khair Mithaq Holding

Jeddah, Saudi Arabia | Jan 2022 – Apr 2023

Led the establishment of centralized IT governance across multiple subsidiaries at Khair Mithaq Holding. Reviewed and supervised all strategic technical projects ensuring alignment with business objectives. Acted as a trusted advisor to senior management, delivering actionable insights and strategic recommendations that propelled the company’s technological advancement and operational excellence.

#Governance#ProjectManagement#StrategicAdvisory

IT Consultant & Project Manager – Dubai Leading Technology

Dubai, UAE | Nov 2021 – July 2023

Leading complex IT projects focused on smart infrastructure and digital consultancy. Delivered cutting-edge cloud and enterprise solutions to public and private sector clients, enabling them to streamline operations, enhance cybersecurity posture, and adopt future-ready technologies.

#Consulting#SmartInfrastructure#CloudSolutions

Head of IT & Operations – Origin of Management (Samaya Group)

Jeddah, Saudi Arabia | 2019 – 2022

Directed the full digital transformation journey for Samaya Group, implementing ERP, cashless payment systems, VoIP communications, and smart card solutions servicing over 3 million clients. Developed service delivery platforms that drastically improved customer experience and operational agility.

#ERP#DigitalOperations#SmartCards

IT Manager – Ejada United

Jeddah, Saudi Arabia | 2016 – 2019

Developed and deployed an internal CRM system, automated workflows, and integrated HR management systems with government portals and Microsoft Dynamics AX, significantly improving internal efficiency and compliance.

#CRM#Automation#DynamicsAX

Systems Engineer – Tahakom

Jeddah, Saudi Arabia | 2015 – 2016

Designed and developed a secure control platform integrated with the Ministry of Interior systems, ensuring operational security and compliance for transportation management systems.

#ControlSystems#MOIIntegration#Security

Systems Engineer – Dallah Trans Arabia

Jeddah, Saudi Arabia | 2014 – 2015

Designed and developed secure control and reporting systems integrated with Ministry of Interior platforms, ensuring compliance and operational excellence in transport management.