ORGANIZATIONS · OPERATING CONTEXT · IMPACT

The environments behind the experience

My career has moved through regulated transport, diversified holdings, facilities operations, workforce services, consulting and national traffic-technology environments. The value of each role is clearer when the business context and the systems delivered are viewed together.

Intercity Transport · Smart Mobility · Regulated Concession

Alnaql Alarabi Co (Moventis)

Chief Technology Officer

May 2023 – Present · Jeddah, Saudi Arabia

A Saudi intercity passenger-transport environment connected to Moventis, the passenger-mobility business of Spain's Moventia. Technology sits inside daily service delivery, linking passenger services, fleet operations, enterprise platforms, cybersecurity and the governance expected in a regulated concession model.

CONNECTED IMPACT

Established and structured the IT function, governance framework, policies and operating standards
Led digital transformation across operations, customer services, fleet management and corporate functions
Defined ITS, surveillance and operational-platform requirements while strengthening cybersecurity, disaster recovery and business continuity

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Diversified Holding · Family Investments · Shared Services

Mithaquna (Khair Mithaq Holding Company)

Projects Manager

Jan 2022 – Apr 2023 · Jeddah, Saudi Arabia

Khair Mithaq Holding manages and develops a diversified family-owned portfolio spanning architecture and engineering, technology, food and other service businesses. The technology challenge in a holding structure is to create common governance and shared capabilities without forcing very different subsidiaries into a single operating model.

CONNECTED IMPACT

Defined the requirements for a centralized IT capability serving the holding company and its subsidiaries
Assessed technology needs, governance frameworks and operating models across businesses with different priorities
Advised executive management, reviewed vendor proposals and developed a roadmap for shared technology services

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Technology Consulting · Systems Integration · Digital Payments & Smart Security

Dubai Leading Technology LLC

Business Services Manager Independent Consulting Engagement

Nov 2021 – Jul 2023 · Dubai, UAE

An independent consulting engagement combining business analysis, project delivery and solution design while bridging clients, technical teams and technology partners across Saudi Arabia and the UAE.

CONNECTED IMPACT

Led requirements gathering, business analysis and solution-design reviews
Managed projects spanning access control, smart security, digital payments and web applications
Coordinated integration between customer systems, payment gateways and third-party platforms

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Public Facilities Management · O&M · Concessions · Field Operations

Origin of Management Company · Samaya Group

Head of IT Head of Operations · Mar 2021 – Jan 2022

Jan 2019 – Jan 2022 · Jeddah, Saudi Arabia

Origin of Management Company, SAMAYA, was built around managing and operating public facilities through operations, maintenance and concession-style contracts, and I was part of the business from its foundation stage. One of its most visible operating environments was the Jeddah Waterfront, where facilities management, visitor experience, workforce deployment, revenue collection, maintenance and daily field control had to work as one operating model. My role evolved from building the technology foundation to leading operations, teams, strategy, performance and profitability across the company.

CONNECTED IMPACT

Established the technology function and the systems, policies and enterprise foundation required from the company's early operating stage
Designed and implemented a smart paid public-restroom access system, the technical foundation that later evolved into the ECOLINK concept, combining automated payment and controlled entitlement
Personally designed self-service vending devices from drawings and component selection through manufacturing, then managed sourcing, import arrangements and field deployment
Led a closed-loop payment ecosystem exceeding 500,000 monthly transactions and intelligent access control across 36 operational points
Delivered ERP, inventory, CCTV, VoIP, customer-service platforms and operational tools supporting sites and field teams
Progressed into operations leadership with responsibility for the workforce, company-wide operating plans, strategic direction, performance and profitability

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Manpower · Recruitment · Outsourcing · Ajeer Integration

Ejada United Company

IT Technical Manager

Dec 2016 – Jan 2019 · Jeddah, Saudi Arabia

Ejada United operated as a professional manpower, recruitment and workforce-services business. Its model depended on one connected workflow across sales, overseas recruitment, customer service, operations and finance, with direct integration to Saudi labour-market services such as Ajeer.

CONNECTED IMPACT

Led development of a CRM from the ground up connecting Sales, Customer Service, Operations and Overseas Recruitment with Ajeer and Microsoft Dynamics
Automated business processes and delivered employee self-service, online payment and service-scheduling applications
Redesigned infrastructure, monitoring, asset management, licensing and vendor controls to improve reliability and reduce operating cost

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Smart Mobility · Public Safety · Automated Enforcement · Critical Data Platforms

Tahakom · Saher

Systems Engineer

2015 – 2016 · Jeddah, Saudi Arabia

Tahakom operates in a national technology environment spanning smart mobility, public safety, data intelligence and large-scale road systems. In the Saher context, mission-critical platforms had to connect field enforcement, maintenance, violation processing, quality assurance, reporting and Ministry of Interior systems with strong traceability and reliability.

CONNECTED IMPACT

Led development and enhancement of mission-critical operational systems supporting the Saher program
Integrated operations, maintenance, violation processing and reporting with Ministry of Interior platforms
Automated incident and violation collection into the enterprise data warehouse and developed executive operational reporting

View role details ↗ Company website ↗

Turnkey Solutions · ITS · Smart Cities · O&M · Saher

Dallah Trans Arabia · Saher

Systems Engineer

2014 – 2015 · Jeddah, Saudi Arabia

Dallah Trans Arabia has a long operating history in turnkey solutions, operations and maintenance, ITS, smart-city systems and automated law enforcement. During the Saher BOT phase, technology connected field systems with operational control, maintenance, data processing and management reporting.

CONNECTED IMPACT

Developed and maintained enterprise applications supporting Saher operations
Administered Microsoft platforms and supported database and operational-system activities
Delivered reporting solutions and supported traffic monitoring, operational control and incident management

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Manufacturing · Multi-branch Infrastructure · ERP · Business Continuity

Manazel Al-Plastic

Network & Systems Specialist

Sep 2011 – May 2013 · Jeddah, Saudi Arabia

A multi-branch manufacturing environment that formed the foundation of hands-on infrastructure, systems, ERP, database, backup and disaster-recovery experience.

CONNECTED IMPACT

Designed and connected network infrastructure across branches
Administered ERP systems, databases and backup processes
Supported daily systems availability and disaster-recovery readiness

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FULL PROFESSIONAL RECORD

From systems engineering to executive technology leadership.

The CV and experience timeline contain the full responsibilities, projects and measurable outcomes behind these organizations.

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