Khalid Abbas Elzein Khalid Elzein Technology Executive
EXPERIENCE / 2011–PRESENT

Technology leadership built from the operating layer up.

The progression matters: networks and systems, mission-critical traffic platforms, workforce and enterprise applications, facilities operations, consulting, holding-company advisory and finally CTO responsibility in regulated passenger transport. Each step added a different view of how technology succeeds inside real organizations.

Alnaql Alarabi Co (Moventis) Mithaquna (Khair Mithaq Holding Company) Dubai Leading Technology LLC Origin of Management Company · Samaya Group Ejada United Company Tahakom · Saher Dallah Trans Arabia · Saher Manazel Al-Plastic
Jeddah, Saudi Arabia Intercity Transport · Smart Mobility · Regulated Concession
Alnaql Alarabi Co (Moventis)

Chief Technology Officer

OPERATING CONTEXT

A Saudi intercity passenger-transport environment connected to Moventis, the passenger-mobility business of Spain's Moventia. Technology sits inside daily service delivery, linking passenger services, fleet operations, enterprise platforms, cybersecurity and the governance expected in a regulated concession model.

ROLE MANDATE

Technology leadership for a licensed intercity transportation operator, covering strategy, governance, digital transformation, enterprise IT, cybersecurity and transportation technologies.

SELECTED DELIVERY
  • Established and structured the IT department, governance framework, policies, procedures and operational standards
  • Developed the technology roadmap aligned with business objectives and expansion plans
  • Led digital transformation across transportation operations, customer services, fleet management and corporate functions
  • Managed enterprise infrastructure, cloud services, cybersecurity controls and business applications
  • Defined BRD and SRS requirements for ITS, surveillance, operational platforms and enterprise solutions
  • Directed vendors, system integrators and outsourced service providers against contractual SLAs and KPIs
  • Established cybersecurity, disaster-recovery and business-continuity controls
  • Managed technology operations supporting a nationwide transport network serving more than one million passengers annually
  • Managed annual technology budgets exceeding SAR 1 million in a regulated concession environment
Jeddah, Saudi Arabia Diversified Holding · Family Investments · Shared Services
Mithaquna (Khair Mithaq Holding Company)

Projects Manager

OPERATING CONTEXT

Khair Mithaq Holding manages and develops a diversified family-owned portfolio spanning architecture and engineering, technology, food and other service businesses. The technology challenge in a holding structure is to create common governance and shared capabilities without forcing very different subsidiaries into a single operating model.

ROLE MANDATE

Technology and project advisory across a holding-company environment and its subsidiaries.

SELECTED DELIVERY
  • Defined requirements for establishing a centralized IT department for the holding company and subsidiaries
  • Assessed technology requirements, governance frameworks and operating models across subsidiaries
  • Advised executive management on technology strategy, digital transformation and business-process improvement
  • Evaluated technology projects, vendor proposals and implementation plans
  • Developed a roadmap for shared technology services and governance standards
Dubai, United Arab Emirates Technology Consulting · Systems Integration · Digital Payments & Smart Security
Dubai Leading Technology LLC

Business Services Manager · Independent Consulting Engagement

OPERATING CONTEXT

An independent consulting engagement combining business analysis, project delivery and solution design while bridging clients, technical teams and technology partners across Saudi Arabia and the UAE.

ROLE MANDATE

Business and technology consulting across Saudi Arabia and the UAE, bridging clients, technical teams and technology partners.

SELECTED DELIVERY
  • Acted as the primary liaison between clients, project teams and technology partners
  • Managed and supervised technology-project implementation across Saudi Arabia and the UAE
  • Led business analysis, requirements gathering, solution-design reviews and project planning
  • Provided consulting for access control, smart security, digital payments and web-based applications
  • Managed risks, issues, timelines and budgets
  • Supported integrations between customer systems, payment gateways, access-control platforms and third parties
Jeddah, Saudi Arabia Public Facilities Management · O&M · Concessions · Field Operations
Origin of Management Company · Samaya Group

Head of Operations

OPERATING CONTEXT

Origin of Management Company, SAMAYA, was built around managing and operating public facilities through operations, maintenance and concession-style contracts, and I was part of the business from its foundation stage. One of its most visible operating environments was the Jeddah Waterfront, where facilities management, visitor experience, workforce deployment, revenue collection, maintenance and daily field control had to work as one operating model. My role evolved from building the technology foundation to leading operations, teams, strategy, performance and profitability across the company.

ROLE MANDATE

Operational leadership across multiple projects and business units.

SELECTED DELIVERY
  • Managed operational departments across multiple projects and business units
  • Planned operational readiness for new projects, tenders and service expansions
  • Defined operational strategies supporting business objectives and service requirements
  • Coordinated workforce planning, resource allocation and operational performance across project sites
Jeddah, Saudi Arabia Public Facilities Management · O&M · Concessions · Field Operations
Origin of Management Company · Samaya Group

Head of IT

OPERATING CONTEXT

Origin of Management Company, SAMAYA, was built around managing and operating public facilities through operations, maintenance and concession-style contracts, and I was part of the business from its foundation stage. One of its most visible operating environments was the Jeddah Waterfront, where facilities management, visitor experience, workforce deployment, revenue collection, maintenance and daily field control had to work as one operating model. My role evolved from building the technology foundation to leading operations, teams, strategy, performance and profitability across the company.

ROLE MANDATE

Built the IT function and delivered payment, access-control, customer-service and enterprise platforms.

SELECTED DELIVERY
  • Built the IT department and defined technology standards, policies and processes
  • Led a closed-loop cashless solution processing more than 500,000 monthly transactions from 50 points
  • Integrated intelligent access control across 36 active points
  • Designed, manufactured and imported devices and technologies serving business needs
  • Delivered a customer-service platform supporting transportation operations and more than one million passengers annually
  • Implemented ERP, inventory, CCTV, VoIP and mail infrastructure
  • Managed technical teams, vendors and outsourced suppliers
Jeddah, Saudi Arabia Manpower · Recruitment · Outsourcing · Ajeer Integration
Ejada United Company

IT Technical Manager

OPERATING CONTEXT

Ejada United operated as a professional manpower, recruitment and workforce-services business. Its model depended on one connected workflow across sales, overseas recruitment, customer service, operations and finance, with direct integration to Saudi labour-market services such as Ajeer.

ROLE MANDATE

IT operations, infrastructure, service management, enterprise applications and business-system development.

SELECTED DELIVERY
  • Implemented IT best practices and improved infrastructure monitoring and notification
  • Automated business processes and performed root-cause analysis and technical troubleshooting
  • Led IT officers and managed IT assets
  • Reduced operating costs through process optimization and automation
  • Led development of a CRM integrating Sales, Customer Service, Operations and Overseas Recruitment with MOL Ajeer and Microsoft Dynamics 2012
  • Developed employee self-service, online payment and service-scheduling systems
  • Redesigned infrastructure utilization, licensing, asset-management and vendor-qualification processes
Jeddah, Saudi Arabia Smart Mobility · Public Safety · Automated Enforcement · Critical Data Platforms
Tahakom · Saher

Systems Engineer

OPERATING CONTEXT

Tahakom operates in a national technology environment spanning smart mobility, public safety, data intelligence and large-scale road systems. In the Saher context, mission-critical platforms had to connect field enforcement, maintenance, violation processing, quality assurance, reporting and Ministry of Interior systems with strong traceability and reliability.

ROLE MANDATE

Mission-critical systems supporting traffic operations, maintenance, violation processing, quality assurance and reporting.

SELECTED DELIVERY
  • Led development and enhancement of operational systems supporting the Saher program
  • Integrated traffic operations, maintenance, violation processing, reporting and Ministry of Interior platforms
  • Automated incident and violation collection into the enterprise data warehouse
  • Developed executive dashboards and strategic operational reporting
Jeddah, Saudi Arabia Turnkey Solutions · ITS · Smart Cities · O&M · Saher
Dallah Trans Arabia · Saher

Systems Engineer

OPERATING CONTEXT

Dallah Trans Arabia has a long operating history in turnkey solutions, operations and maintenance, ITS, smart-city systems and automated law enforcement. During the Saher BOT phase, technology connected field systems with operational control, maintenance, data processing and management reporting.

ROLE MANDATE

Enterprise applications, Microsoft systems, database support and reporting for the Saudi Traffic Safety Saher program.

SELECTED DELIVERY
  • Developed and maintained enterprise applications
  • Administered Microsoft systems and supported database operations
  • Delivered operational and executive reporting solutions
  • Supported traffic monitoring, operational control and incident-management systems
Jeddah, Saudi Arabia Manufacturing · Multi-branch Infrastructure · ERP · Business Continuity
Manazel Al-Plastic

Network & Systems Specialist

OPERATING CONTEXT

A multi-branch manufacturing environment that formed the foundation of hands-on infrastructure, systems, ERP, database, backup and disaster-recovery experience.

ROLE MANDATE

Legacy public-site experience covering networks, systems, ERP support, backups and disaster recovery across company branches.

SELECTED DELIVERY
  • Designed and implemented connected network infrastructure across branches
  • Administered ERP systems, databases, backups and disaster-recovery processes
  • Supported daily IT infrastructure operations and systems availability
THE THROUGH-LINE

Technology tied to operations, accountability and measurable service.

Across very different sectors, the recurring work has been similar: understand the operation, define the controls, connect the systems, give teams usable tools and make performance visible to management.

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